Streets & Traffic Services

How to Report

Potholes in Addison: 972-450-2871

Malfunctioning traffic signals:

• In Addison: 972-450-2871
• In Dallas: 214-670-5111

Street light outage or no electricity:

• Oncor's Customer Service Line: 1-888-313-4747
• Oncor's E-mail: contactcenter@oncor.com
• Visit Oncor's website: www.oncorstreetlight.com
• Additional Resources:
  • Street Light Outage Reporting Q&A(PDF, 91KB)
  • How to report an outage using OncorStreetLight.com

Traffic Volume

Interested in how many cars travel on Addison roadways? Our Traffic Volume Summary(PDF, 177KB) has all the details.

Railroad Crossing Tracks

• Belt Line Road and Inwood Road
  • Union Pacific/DART Information Line: 214-749-3333
  • Concern Line: 1-888-877-7267
  • Emergency Line: 1-800-848-8715
• Midway Road under Arapaho bridge
  • Addison Police Department Non-emergency Line: 972-450-7156
  • Addison Police Department Emergency Line: 911

Dallas & Metro Area Notices

The Dallas North Tollway is managed by NTTA. Visit their website for information on closures, construction, and road updates.